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Over the past 2 weeks I’ve shared statistics on lawyer demographics and diversity, and lawyers’ use of technology obtained from…
2020 was perhaps one of the most disruptive years for law firms in recent history. Unforeseen events limited the access…
In 2020, it sometimes feel like we’re in the midst of constant change. The world has changed incredibly quickly due…
The practice of law is always changing. Courts hand down new decisions, laws are revised or re-written entirely, new regulations…
Because of the impact of COVID-19, the practice of law is changing – and quickly. By way of example, many…
Client behavior and expectations have shifted dramatically since the advent of COVID-19. From first contact to intake to case close,…
Engagement is the key to making modern legal consumers feel comfortable about working with a law firm. And, that’s true…
In last week’s post we discussed a recent opinion from the District of Columbia Court of Appeals that addressed the…
Like most lawyers, you’ve likely worked remotely for at least some of the past 6 months. This is because when…
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