MyCase Support

How Can We Help?

Learning Center

Outcome-based lessons to help you run your business, focus on practicing law, and increase your firm’s revenue.


Learning Center

Help Articles

Get immediate answers to your MyCase questions with our 24/7 Knowledge Base.


Help Center

MyCase 101 Webinar Series

Get up and running with MyCase quickly and successfully.



Training Videos

Watch our training videos to ensure you’re getting the most out of MyCase.


Training videos

Chat with Support

Live chat with a support representative for assistance. Chat support hours are from M-F 7am-4pm PT


Chat With Support

Didn’t find what you are looking for?

Other ways to contact us

(800) 571-8062

[email protected]


Support Hours: M-F 6am-5pm PT
Chat Support Hours M-F 7am-4pm PT

Award-winning support from best team in the business

Keep your law firm humming regardless of what challenges you face with tailored and personal support from the MyCase customer success team. 

  • Connect with the support team via live chat, phone or email
  • Spend less time troubleshooting and more time doing your best work

Insights, information and innovations at your fingertips

The My Case Knowledge Base puts you in control by providing you with 24/7 access to a vast library of helpful articles, feature descriptions and training videos. Whether you’re a new customer, or you want to ensure you’re getting the most from MyCase, there’s no better resource to find what you need.