Working in law means facing different challenges, tasks and cases everyday. At MyCase, we’re always looking for new ways to help you tackle today, tomorrow and beyond. From weekly training to live support with product experts, MyCase is committed to delivering the best support to your firm. Consider it done.
The MyCase implementation team will make the the adoption process seamless, ensuring you get the most from our software from day one.
Our customer support specialists go beyond any basic call center with generic answers; they are MyCase platform experts who know the software in and out. Our team is dedicated to finding a solution to your problem, offering best-in-class support.
Keep your law firm humming regardless of what challenges you face with tailored and personal support from the MyCase customer success team.
Weekly onboarding training is held LIVE every Wednesday at 11am PT, so you can get hands-on, team-wide help during the set-up process and get your questions answered by MyCase experts.
The MyCase Knowledge Base puts you in control by providing you with 24/7 access to a vast library of helpful articles, feature descriptions and training videos. Whether you’re a new customer, or you want to ensure you’re getting the most from MyCase, there’s no better resource to find what you need.