Built-in text messaging

Connect with clients from anywhere

Transform the way you communicate with clients. MyCase built-in text messaging allows you to reach clients in their most commonly used communication method and keeps every touch organized.

Communicate beyond the email inbox

Stay connected with clients with integrated text messaging, and have confidence that they received every communication and will reply. Send text messages to your clients’ phone directly from within the MyCase desktop or mobile app, and keep record of conversations directly within their case file.

  • Communicate easily when your client is on the road 
  • Send off quick questions and get even quicker responses 
  • Reduce appointment no-shows, late arrivals or unpaid invoices

Exceed expectations without the overtime

Anyone at your firm can quickly connect with clients & leads via text message – without providing 24/7 access to you and your staff. Clients text a dedicated texting number from the firm instead of a personal phone number, leaving your time protected, while still providing best in class service.

“Two-Way Texting in MyCase has made it so much easier to stay in touch with our clients; client responsiveness has gone way up.”

William Neil, Neal Ashmore Family Law

 

Keep everyone in the loop

With a centralized text inbox, lawyers and staff have complete oversight into all client communication.

  • Any MyCase user can respond to clients, allowing for faster response time.
  • Spend less time following up with clients with a comprehensive reminder system that sends automatic reminders for invoices, upcoming events, meetings, and appointments via text message.
  • Simplify communication with default templates – all without leaving MyCase.
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