Text messaging to connect with clients from anywhere
Transform the way you communicate with clients. MyCase built-in text messaging allows you to reach clients in their most commonly used communication method and keeps every touch organized.
Communicate with clients outside their email inbox
Quickly reach clients wherever they are, any time of day. With MyCase texting, conversations are stored within the designated case file, keeping everything organized and in one place. With support for images, you can have clients send a picture of a driver’s license or traffic ticket without having to upload it to the client portal or email it.
Eliminate unnecessary steps and devices to enable clients to easily communicate with your firm
Enable clients to send images directly from their smartphone
Follow up with clients on unpaid invoices or meeting confirmations efficiently
Exceed expectations without the overtime
Anyone at your firm can quickly connect with clients & leads via text message – without providing 24/7 access to you and your staff. Clients text a dedicated texting number from the firm instead of a personal phone number, leaving your time protected, while still providing best in class service.
Keep everyone in the loop
With a centralized text inbox, lawyers and staff have complete oversight into all client communication.
Any MyCase user can respond to clients, allowing for faster response time.
Spend less time following up with clients with a comprehensive reminder system that sends automatic reminders for invoices, upcoming events, meetings, and appointments via text message.
Simplify communication with default templates – all without leaving MyCase.
Two-Way Texting in MyCase has made it so much easier to stay in touch with our clients; client responsiveness has gone way up.
William Neil / Managing Partner, Neal Ashmore Family Law
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