Legal Client Communication Management Software

Simplify client communication

Want to reach your clients easily and efficiently? Consider it done. My Case client communication software makes it easy to connect and collaborate with clients, whenever and wherever it’s needed.   

Woman communicating with a client using MyCase’s client communication software
MyCase client communication software feature: text messaging history

Work better when you work together with MyCase’s client communication software

Learn how MyCase’s client communication software features can increase client satisfaction and make collaboration as simple as it should be.

Client Portal

Share messages, documents, and upcoming tasks and events with clients on one secure portal.  Automatically save a record of all messages, so your team can see an up-to-the-minute overview of all communications at any time.  

More on client portal

Built-in text messaging

Quickly connect with clients and leads with built-in text-messaging directly in MyCase. Use a common method of communication without giving away your phone number,  and save records of every communication in their case. 

More on built-in text messaging

Stay connected

You no longer have to worry about switching between systems or chasing loose ends with seamless communication on one platform with MyCase’s client communication software. Get real-time updates every time a client sends a message, uploads a document, completes a task or comments on an event.

“Now that everything is within MyCase, it makes it easier to communicate with my staff about what’s going on. They can see the direct communications, emails, text messages, notifications, all in one place.”

Aaron Feldman, Feldman Law Group


Aaron Feldman from Feldman Law Group
MyCase client communication software feature: new communications updates
MyCase client portal software for lawyers

Communicate securely with peace of mind

Rest easy knowing your attorney-client communications and confidential information is protected by best-in-class security technology and practices. From 128-bit SSL encryption for data transmission, to 256-bit AES encryption for data storage, your work will never fall into the wrong hands.

“The client secure access was a major reason we switched to MyCase”

Alan Dobson, DC Metro Immigration Law PLLC


Alan Dobson from DC Metro Immigration Law PLLC
MyCase client communication software feature: text messaging
MyCase client communication software feature: advanced security

MyCase Client Communication Software by the Numbers

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“MyCase and LawPay together have totally revolutionized the way we practice law.”

Molly B.
Hochglaube & DeBorde, PC

“We process hundreds of new prospects every single month. There’s no way we’d be able to tackle that volume in a timely manner without MyCase and how organized it is.”

Vi Nanthaveth
Nanthaveth & Associates, PLLC

“MyCase is a joy to use, helps you keep an eye on the progress of your cases, communicate easily and securely with clients, and, most importantly, let’s me spend more time with my passion – practicing law.”

Janaan Hashim
Amal Law Group, LLC

“Because of MyCase, I have never been this busy. At the same time, I’ve never had things this under control.”

Aaron Feldman
Feldman Law Group

“MyCase helps me stay organized and on top of my busy practice no matter where I am.”

Emily Amara Gordon
Amara Immigration Law, LLC

“We would have to adopt four or five other platforms to replace MyCase. There’s no way we could have scaled a criminal defense firm to 10 people working towards a common goal if we didn’t have MyCase.”

Benson Varghese
Varghese Summersett PLLC

Client Communication Software FAQs

What is client communication software?

Client communication software can help you stay connected with legal clients without giving out your personal phone numbers or emails. Instead, you can securely share messages, documents, and events, as well as send and receive texts, with our client portal or built-in text messaging.

Why is legal client communication important for firms?

Client communication management software enables you to improve the client experience while making it easier for lawyers to collaborate with clients. For example, clients can use their client portal to send secure messages when they need to contact their lawyers. Meanwhile, lawyers can respond to client inquiries in one place instead of monitoring multiple communication channels like emails, personal cell phones, voicemails, and more. 

In addition, client communication tools streamline and simplify collaboration between lawyers and their clients. With portals and text messaging, you can share and store essential documents crucial to the case and effectively communicate with your clients. Clients who need to send their attorneys a message don’t have to worry about leaving a voicemail. Instead, they can send a message immediately, making communication even more convenient.

What is the best client communication software?

The best legal client communication platform allows attorneys and clients to communicate efficiently and effectively. MyCase client communication software will enable you to connect and collaborate with clients whenever and wherever. With our client portal, you can share messages, documents, and events in one secure location. In addition, we offer built-in text messaging to quickly connect with clients without using your personal phone.

Is MyCase’s client communication platform high-security?

Security is crucial when communicating with clients. MyCase’s legal client communication software uses high-end security technology to protect your work and important documents from falling into the wrong hands while minimizing the risk of lost data. With our client communication management software, you can securely store your confidential information and documents off-site and track who accesses your files. 

In addition, all client communications are confidential and protected by encryption with regular security backups to ensure your documents and information are not lost or corrupted.

How much does client communication software cost?

The cost of client communication software depends on your needs. We offer three tiers to help you find the most affordable option for your firm’s needs. All three tiers come with our client portal, which allows you to safely and securely share information with clients. In addition, you can choose chat, texting, and messages to make client communications more convenient.

What products does MyCase offer?

MyCase is a complete all-in-one legal case management platform that allows you to stay productive and efficient while improving the client experience. A few of our top products include the following:

  • Case Management: With case management, you can keep all your essential case details and documents in one secure location.
  • Client Intake & Lead Management: Streamline the client intake process to reduce the time it takes to vet leads. 
  • Billing & Payments: Spend less time invoicing clients and chasing payments and more time focusing on winning cases.