MyCase vs. Clio
- Save Money - MyCase has simple, flat rate pricing. You’ll pay at least 20% more to get the same features in Clio.
- All-In-One Solution - MyCase includes everything a law firm needs in a single platform. With Clio, you’ll need to buy multiple products from multiple vendors.
- Rated #1 - MyCase is the best rated Law Practice Management Software on Capterra.
- Customer Ratings
- Pricing
- Product
- Integrations
- Payment
Processing - Payment
Processing Fees - Customer
Support
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Rated #1 on Capterra
MyCase ranks #1 in Capterra's Top 20 Report for Law Practice Management Software.
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$59/User/Month
MyCase has simple, all-inclusive pricing.
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All-In-One
MyCase is an all-in-one solution with the features you need seamlessly built right into the software—Lead management, Text Messaging and eSignature are all included in your subscription.
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Robust Integrations
MyCase has out of the box integrations with all the most vital tools including Microsoft Outlook, Quickbooks, Dropbox, Gmail and Google Calendars. Integrations are fully supported by the MyCase team.
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Built-in Online Payments Platform
MyCase Payments is built and supported by MyCase. Your case management and payment processing charges appear on a single invoice, and you have just one number to call for support.
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Simple Pricing
MyCase Payments have simple pricing with no hidden fees: consistent transactional fees and $0 ACH processing.
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Award Winning Support for All
MyCase provides US-based support for all customers.
Contact us via phone, chat or email. We also provide live training and a 24/7 knowledge center, no extra cost.
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Rated #2 on Capterra
Clio falls behind, evidenced by their #2 rating on Capterra.
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Comparable Functionality Starting at $69/User/Month
With Clio, you'll pay an extra $120 per user per year to start to match MyCase's functionality. If you want features like client intake forms, you'll have to add-on even more to your Clio subscription.
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A la Carte, Higher Costs
Clio relies heavily on 3rd party providers for many features natively built into MyCase. That means you'll need to buy software from multiple vendors and deal with multiple logins and multiple bills. These subscription fees add up quickly, increasing your total cost.
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Integrations via API
The majority of Clio's integrations are through an open API, which can be unstable, unreliable, and offer a poor user experience. Plus, if there is an issue, you have multiple systems to troubleshoot.
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3rd Party Payments Processor
To process payments with Clio, you'll need to sign up for a third party software (LawPay). This means your case management and your payment processing will be housed in two different software solutions, supported by two different companies.
When something goes wrong, you'll have two numbers to call instead of one. Additionally, you'll have the hassle of receiving and paying two bills each month.
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Complicated Pricing with Extra Fees
Beyond the stated pricing, Clio charges additional fees for credit card transactions, including:
- Authorization fees
- Interchange fees
- Network fees
- Chargeback fees
You also have to pay for every eCheck processed.
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Tiered Support
Clio support depends on your pricing tier, with certain support exclusively available at higher priced tiers.
If you have an urgent issue and need priority support, you'll have to pay even more.
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“We switched from Clio to MyCase because Clio’s experience and capabilities were not nearly as developed.”