MyCase + Arctrieval Integration: Simplify And Expedite Medical Records Requests

Keeping your firm running smoothly isn’t just about working faster—it’s about working smarter. For personal injury attorneys, one of the biggest roadblocks is managing medical and billing records. Chasing down requests, tracking deadlines, and juggling spreadsheets can easily eat up valuable time and stall case progress.

That’s why MyCase teamed up with Arctrieval to make the entire process easier. This integration automates medical records requests from start to finish, helping your team spend less time on paperwork and more time driving cases toward resolution.

What is Arctrieval?

Arctrieval automates the medical and billing records request process for personal injury law firms—speeding up record retrieval, reducing costs, and eliminating the need for third-party record services. 

Arctrieval firms:

• Get records faster and at a lower cost

• Eliminate the need for manual follow-ups

• Keep records organized and linked directly to the MyCase matter

Top Benefits of Arctrieval

The MyCase and Arctrieval integration helps personal injury law firms streamline records management, leading to faster case timelines, reduced admin work, and better client outcomes. 

Here’s how:

1. Speed Up Medical Records Retrieval

Requesting medical records doesn’t have to be a waiting game. Arctrieval automates the entire records request process and leverages the Individual Right of Access request under HIPAA, which legally compels providers to respond within 30 days. Unlike traditional third-party record services that operate at the provider's discretion, this method gives attorneys and clients control over the timeline. Combined with real-time status tracking, firms no longer have to chase providers for updates or wonder where a request stands. The result? Faster turnaround times, fewer delays, and quicker access to essential case documents. 

2. Eliminate Tedious Manual Tracking

Arctrieval provides a centralized dashboard to monitor request statuses, deadlines, and returned documents—all automatically synced with the related MyCase matter. No more spreadsheets, sticky notes, or missed follow-ups.

3. Keep Your Cases Organized

Medical records, provider information, and detailed request logs are automatically synced into the correct MyCase matter, landing right in the Documents and Notes tab. This means your team always knows where to find what they need—no more digging through emails, chasing attachments, or piecing together scattered files. With everything stored in one place, your cases stay organized, and your team stays focused.

4. Move Cases Forward Efficiently

Waiting on records can bring a case to a standstill. With Arctrieval, you can set up automated reminders and track request statuses in real time, helping you stay ahead of deadlines and follow-ups. Instead of getting bogged down by delays, your team can proactively keep cases moving, making it easier to hit milestones, meet client expectations, and push toward faster resolutions.

How Does the Integration Work?

The MyCase + Arctrieval integration features a seamless two-way sync that keeps your case files organized and up to date, without manual data entry. Here’s how it works:

• Case and Client Import: When it’s time to request records, you can instantly pull client and provider information directly from MyCase into Arctrieval—eliminating duplicate data entry and helping your team start requests quickly and accurately.

• Request Sync Back: Once the records are received, Arctrieval automatically syncs PDFs, provider details, request statuses, and the complete request history back to the corresponding MyCase matter. All related documents and updates are stored in the MyCase Documents and Notes tab, exactly where your team needs them.

Connecting your case management system to your records request process helps your team save time, minimize errors, and keep cases moving forward smoothly. With everything organized and automatically updated in one place, your team can access the right information exactly when they need it.

Elevate Your Records Management

If you’re ready to simplify how your firm handles medical records, the MyCase + Arctrieval integration is built to help. It’s an easy way to save time, cut costs, and keep your cases organized and moving forward. 

Try MyCase free today and explore the Arctrieval integration!

Already a MyCase user? Learn more about the Arctrieval integration here.