2025 at 8am MyCase: A year of progress, clarity, and innovation

As 2025 comes to a close, it’s a natural moment to look back on a year of steady progress and thoughtful change. Law firms navigated rising client expectations, busy workloads, and the day-to-day realities of running a practice while continuing to show up for their clients with care and commitment.

Everything we built for 8am™ MyCase this year centered on one goal: helping law firms run more confidently, with better visibility into their work and fewer obstacles slowing them down. This year-in-review looks at what MyCase delivered in 2025 and how those investments supported firms through a demanding year.

The legal landscape in 2025: What MyCase customers faced

In 2025, law firms across practice areas navigated a common set of challenges:

• Administrative work continued to compete with time spent serving clients

• Expectations for faster communication and clearer updates kept rising

• Firms needed stronger visibility into finances, caseloads, and overall performance

• Trust accounting, compliance requirements, and deadlines required constant attention

• Interest in AI and spend management tools grew—alongside the need for accuracy and reliability

These realities helped guide the MyCase roadmap in 2025. A simple question shaped every update: Does this help firms work with more clarity and confidence?

A defining year for MyCase

2025 marked a significant milestone as MyCase officially became 8am MyCase, aligning the product more closely with the broader 8am professional business platform and brand. This change reflected continued evolution from practice management software into a more connected, insight-driven hub for legal operations and business professionals.

That momentum was evident in how firms utilized MyCase throughout the year, as well as in the scope of new capabilities delivered to support their day-to-day work.

What we focused on in 2025 to make your day-to-day easier

Every update we made to MyCase this year was designed to fit naturally into your firm’s existing workflows, reducing friction rather than adding complexity.

Practical AI built into MyCase

In 2025, MyCase continued to invest in AI, with a clear focus on developing tools that support outcome-driven legal work and reinforce attorneys’ professional judgment.

The AI-powered capabilities in 8am IQ help legal professionals:

• Get fast, reliable answers by asking questions across cases, documents, and firm data

• Surface and summarize key information with less time spent digging through documents

These enhancements were built to enhance productivity while keeping you fully in control of your work. 

Clearer financial visibility with 8am Smart Spend

As firms continued to grow and manage more complex work, having a clear, reliable view of spending became even more essential.

That’s why we introduced 8am Smart Spend—to help firms stay on top of expenses and make financial decisions with greater confidence. Smart Spend brings spending and reporting together in one place, with tools designed to be easy to use and simple to manage:

• Real-time visibility into spending so you always know where money is going

• Automated tracking and reporting to reduce manual work and simplify reconciliation

• Built-in spend controls that help teams stay aligned with firm budgets

With 8am Smart Spend, firms gained clearer oversight into their finances, making it easier to plan, manage, and move forward with confidence.

MyCase product highlights from 2025

Alongside new AI and spend management tools, MyCase continued delivering enhancements that helped firms manage more of their work in one place.

• Integrations launched: 18 for a total of 50 available

• New features added: 11 new updates and enhancements

• Busiest month for MyCase users: October

• Invoices created: 4,795,617

• Tasks created: 13,561,081

• Cases created: 2,768,002

• 31% of invoices paid the same day they were sent

Learning, connection, and the MyCase community

Kaleidoscope 2025

In 2025, business professionals (including many MyCase and other 8am customers) came together in person at Kaleidoscope, the inaugural user conference for legal professionals, presented by 8am.

The event brought together:

• 330+ attendees

• 26 breakout sessions

• Hands-on learning, peer discussions, and conversations with the MyCase team

Kaleidoscope also reflected the values of the 8am community. Through attendee contributions and an 8am match, more than $11,000 was donated to Ronald McDonald House Charities of Central Texas.

Education and events throughout the year

Beyond Kaleidoscope, MyCase customers engaged through webinars, educational sessions, and events designed to support firm growth and operational confidence.

• Webinars hosted: 19

• Events attended: 40

Looking ahead to 2026

As firms prepare for the year ahead, MyCase remains focused on delivering practical improvements that support clarity, confidence, and consistency in legal work.

Thank you for being part of the MyCase community in 2025. We’re proud of what we built together—and we’re committed to continuing that work in 2026. Cheers to a new year! 

Interested in making MyCase part of your 2026? Book a demo.