Records On Time + 8am™ MyCase: Get medical records faster, filed to the case
Records On Time retrieves medical records for personal injury firms through EHR connections or a managed traditional process, with EHR records arriving in as little as one day. Firms request records from the MyCase case, and the records and retrieval costs post back to the same case, with no separate portal, so demands and settlements move forward sooner.
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Request from the case, receive in the case
Firms request records from the MyCase case, and Records On Time picks up the request. OCR’d, compressed records and the retrieval cost post to the same case, ready to review.
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Starts from the case, so nothing is re-entered in a separate portal
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Posts records and costs to the correct matter
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Keeps MyCase as the system of record, with no Records On Time portal login
Records in as little as one day
Records On Time retrieves records from 400,000+ EHR-connected providers, with delivery in as little as one day. Treatment reviews, demand packages, and settlement negotiations start earlier, instead of waiting in fax queues and provider portals.
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Retrieves EHR records with no separate portal to log into
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Moves demands and settlements forward sooner
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Keeps cases from stalling while records are outstanding
Broader coverage at a predictable cost
When EHR retrieval isn’t available, the request moves to a managed traditional process, so firms get broader coverage without another vendor. A flat per-request fee, with zero provider fees on qualifying EHR requests, makes retrieval spend easier to forecast per case.
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Covers providers beyond EHR
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Charges a flat fee per request, with no provider fees on qualifying EHR requests
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Frees staff from portal logins and manual uploads, with no retraining beyond the request fields
What is Records On Time?
Records On Time is a medical records retrieval service for personal injury firms. The MyCase integration keeps that work in the case. Firms request records from the MyCase case, and Records On Time retrieves them through EHR connections or its managed traditional process, then posts the records and retrieval costs back to the same case. MyCase stays the system of record, so firms get records sooner at a predictable cost without leaving MyCase.
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