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MyCase Blog Home » Client Experience

Category: Client Experience
Billing, Client Experience, Client Portals, Cloud Computing, Collaboration & Staff Management, COVID, Financial Stability, Law Firm Communication, Legal Technology, Practice Management, Working Remote

Top 4 Tips for Building Resiliency Into Your Law Firm in 2021

We’ve finally left 2020 behind us and are looking forward to a new year – and hopefully a much less…

Billing, Client Experience, Client Portals, Cloud Computing, Collaboration & Staff Management, COVID, Financial Stability, Law Firm Communication, Lead Management, Legal Technology, Oversight, Practice Management, Webinars, Working Remote

Watch MyCase’s 2020 Webinars To Get Your Firm Ready for the New Year

It’s hard to believe that 2020 is nearly over. And what a year it’s been! If you’re like me, most…

Billing, Client Experience, Client Portals, Cloud Computing, Collaboration & Staff Management, COVID, Law Firm Communication, Lead Management, Legal Technology, Mobile Computing, Practice Management, Productivity Tools, Working Remote

Round Up: The Top Remote Working Software for Law Firms in 2020

I write a regular legal technology column for the ABA Journal where I focus on a different type of legal…

Client Experience, Client Portals, Cloud Computing, Collaboration & Staff Management, COVID, Law Firm Communication, Legal Technology, Mobile Computing, Practice Management, Working Remote

3 Reasons Lawyers Should Be Grateful in 2020

If nothing else, 2020 was the harbinger of the unexpected. It seemed as if every week, and sometimes even every…

Client Experience, Client Portals, Law Firm Communication

Modernize Your Client Engagement Model to Meet Post-Pandemic Expectations

Engagement is the key to making modern legal consumers feel comfortable about working with a law firm.  And, that’s true…

Client Experience

The New Virtual Client Experience: How Law Firms Must Adapt

Client behavior and expectations have shifted dramatically since the advent of COVID-19. From first contact to intake to case close,…

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