Online Reputation Management Checklist for Law Firms

Learn to preempt and respond to negative online reviews effectively and ethically.

Type the name of your law firm into any search engine and the results are sure to yield a series of reviews in tandem with your business information. These star ratings matter. They’re the first thing consumers take into account when pursuing your services. With the rise of Yelp and other online review sites, reputation management is a must. Knowing how to respond to online reviews both effectively and ethically is key.

In this checklist, you’ll learn how to:

  • Monitor online mentions of your firm
  • Reap the benefits of positive reviews
  • Counteract negative reviews
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