MyCase | Ruby Integration

Achieve More with 24/7 Virtual Receptionists

Ruby’s highly trained, US-based communication pros handle and screen your calls, transfer live calls when needed, take messages, and capture leads. Ruby’s virtual receptionists do it all while creating real, meaningful connections.


Integrate Ruby virtual receptionist service with MyCase case management

24/7 Live Answering with Bilingual Receptionists

Full-time, part-time, overflow, after-hours—Ruby’s virtual receptionists are there for your callers whenever they need you. Services in English or Spanish ensure tour callers feel at ease and welcome.

  • 24/7 legal receptionist availability
  • Enhance responsiveness for better client and lead engagement
MyCase client portal feature: contact information
Increase client leads over time with MyCase

Sync Messaging with MyCase

Call details and new lead opportunities captured by Ruby receptionists sync back to MyCase, keeping all lead data, lead analytics, and client communication in one convenient place.

Sync client call, text, and email logs with MyCase

What Is Ruby?

Ruby is a lawyer app that provides a live virtual receptionist and live chat service to schedule appointments, answer client calls (in multiple languages), initiate outbound calls, and more. Ruby ensures that clients, court staff, and prospects can always reach your firm 24/7 and in multiple languages.