Informed Clients are Happy Clients
MyCase provides a central place for your firm to efficiently communicate and collaborate with clients so you can exceed expectations with ease.
Centralized client communication
The MyCase Client Portal enables you to effortlessly and securely share messages, documents, and upcoming events from within MyCase, keeping clients up-to-date with less effort than a phone call. And, MyCase records and stores all messages (including emails, text messages, and call logs), so that you have a complete and always available record to reference.
2-way text messaging
MyCase provides 2-Way Text Messaging so your firm can conveniently connect with clients and be confident messages are both received and responded to quickly. And because text messaging is built into MyCase, your firm has a centralized record of all communication, keeping everyone in the firm up-to-date. 2-Way Text Messaging is included in MyCase subscriptions at no additional cost, eliminating the need for a costly third-party solution.
Easy, instant file sharing
MyCase enables attorneys, staff, and clients to easily upload and share case files, with no complicated steps to take. Once files are added into MyCase, comments can be added to each file, enabling swift collaboration and clear communication. And you don’t need to worry about missing a thing — MyCase notifies you anytime a client has sent a message, uploaded a document, or commented on an event.
Send invoices in a flash
With MyCase, you can send invoices directly to your clients, ensuring that nothing gets “lost in the mail” (or email). Clients are notified when they receive the invoice and can immediately access, review, and even pay online; MyCase will even remind clients when a payment is past due. And with MyCase notifications you’ll always know when a client reviews or pays their invoice.
Client portal security
You can rest assured that all files, messaging, events and more stored in MyCase are safe and secure. MyCase employs best-in-class security technology and practices, like 128-bit SSL encryption for data transmission and 256-bit AES encryption when storing data. This level of security means you’ll never have to worry about anything falling into the wrong hands.