Together, MyCase and Milestones automate your client’s journey with text messages to keep clients informed and educated about their case.
Sync contacts and documents between MyCase and Milestones eliminating duplicate data entry while keeping everything organized in one, easy-to-find place.
Give your legal clients all the information they need through automated text messages, enhancing the client experience while reducing the volume of live client contact.
With this direct integration, MyCase and Milestones will sync contact and document data to keep your firm’s information up to date.
Milestones automates sending custom text messages to clients for status updates, with the option to add video and FAQs to help educate clients as their cases progress, keeping them informed while reducing client calls, emails, and overall firm communication. Firms can also send mass text messages to notify clients of office/holiday hours, prompt happy clients to leave reviews, and send client updates based on time that has elapsed.