Survey Results:
How Lawyers Use Modern Technology


(Photo credit: neeravbhatt)

At MyCase, we constantly strive to have a better understanding of lawyers’ legal technology needs. So we recently conducted a survey of lawyers with firms of less than 50 people about their use of modern technology.

The respondents were nearly evenly split between solo practitioners (57%) and larger firms (43%). In particular we focused on learning more about where and when lawyers use technology to increase productivity. The survey results were both enlightening and encouraging.

For starters, we learned that 73% of legal professionals plan to invest more in technology to help them run their practices over the next year. Their biggest technology investments?  51% reported that they planned to digitize documents (35%) and implement comprehensive law practice management software (16%). Another interesting fact: 59% of respondents reported that they wasted the most time around inefficient client communication (31%) and time entry (25%).

Other interesting findings included:

  • Nearly three quarters of respondents – 73% – said they were moderately to extremely likely to Increase reliance on technology over the next year.
  • 33% (or ⅓) were likely to increase reliance on mobile in the coming year.
  • 64% of respondents agreed that there is a connection between increased mobility and profitability.
  • Only 37% respondents were not optimistic about increasing profits.
  • 60% of respondents indicated that the service most likely to be abandoned in the coming year was the pen and paper appointment calendar.
  • Finally, respondents agreed that word of mouth remains the best way to get new business. 46% of respondents said word of mouth is the best way to get new business and 29% said referrals from colleagues were a good source of new business.

–Nicole Black

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