Get To Know:
Casey Lockwood, Senior V+ Services Specialist

caseyWhat is your position with MyCase?

Senior V+ Services Specialist.

How did you end up working for MyCase?

One of my closest friends worked at MyCase when I was considering a job switch. When she spoke about her position, she talked about the supportive management, the exciting company culture, and the ability to help people every day through her work. To be honest, I was jealous- the good kind of jealous. The kind that gets you to an interview in a hurry. I met my manager, Karen Gray, and knew it was the right place for me. Thankfully, she agreed!

What does your job entail?

I get the privilege of reaching out to our customers and learning about their business. More often than not, I find that MyCase’s Value Added Services, like websites and an online payments system, will make life easier for them and their clients. I walk them through the first steps of getting set up, and then introduce them to a specialist who will work with them until their website is complete or they are able to accept payments online.

What’s the best part of your job?

It changes every month, every day even. Concerning customers, I love when they’re excited about a new feature and see the value it provides.

Internally, I enjoy the people on my team. Camaraderie is high and everyone has a fire lit under them. You can tell when you walk in that everyone enjoys their job.

When you were younger, what did you want to be when you “grew up”?

I was a very ambitious child. The first thing I wanted to be was a dancer. That dream was quickly abandoned when I realized that I couldn’t touch my toes. At one point, I wanted to be an interior designer, which is still a hobby of mine. I wanted to be a lawyer after watching Legally Blonde. But from about 15 on, I wanted to be in business. I wanted goals, budgets, plans, to carry a briefcase, and to help produce something people would want to buy.

Being in sales at MyCase provides an avenue for me learn about these things. It’s like getting an MBA while I work. My only hangup is that we carry laptops instead of briefcases, but I digress.

Where are you originally from and how did you end up in Santa Barbara?

I am from Sacramento (Go Kings) and moved here to attend UC Santa Barbara (Go Gauchos!).

What do you like to do in your spare time?

Since I stayed in my college town, I have a close-knit group of friends who fill my spare hours with laughter and fun.

I’m an avid reader. For my work reading, I’m in the middle of What’s Best Next by Matt Perman. Highly recommended.

Finally, my church life keeps me busy as well. I do childcare with the kindergartners while their parents are in the church service. Favorite game? Hide and go seek on the playground, of course.

Tell me about your family/pets, etc.?

My mom and dad live in Sacramento and are about to retire! I’m so excited about it, but not as excited as they are. My mom has been a high school math teacher for 30 years and my dad has worked for the State of California for just as long. They’re planning a trip to Israel next year. I’m planning to pull an Oceans 11 and sneak into one of their suitcases.

My boyfriend recently gifted me a pet rosebush named Joey. He has about 12 buds right now. Soon, my backyard will be filled with creamsicle-colored blooms!

What is your ideal vacation and why?

My ideal vacation is a staycation. Santa Barbara is my home and favorite place to be.

Do you have a favorite saying or quote and if so, what is it and why?

“The moment you begin to give yourself an excuse for not being successful is the moment of almost certain failure.” -Tucker Hughes

I have this quote on my desk and it always seems to catch my eye when I’m about to make an excuse for something. It reminds me that good business and avoidance of hard work are not part of the sameVenn diagram.

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