21st Century Clients’ Expectations & BigLaw Collide – And It Ain’t Pretty

Orange_checkOver at the always interesting blog, The Last Honest Lawyer, Mike Ayotte, an attorney who provides legal billing audit and analysis to companies and individuals, features a post that I wrote about the changing legal landscape, its effect on BigLaw, and how the changes create new opportunities for solo and small firm lawyers.

In it, I explain how 21st century technologies have transformed legal consumers’ expectations and why BigLaw is wholly unequipped to pivot with the changing times.  Head on over and give it a read!

–Nicole Black

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